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Bringing business to city

December 04, 2001

Tim Willert

CITY HALL -- From Jeanne Armstrong's perspective, it's all about

making the city better.

From spearheading public improvements and assisting small businesses

to directing large downtown commercial projects, the city's development

services division strives to improve the quality of life and promote

positive growth in Glendale.

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"We help businesses large and small, anywhere in the city of

Glendale," said Armstrong, who has been at the helm of the department

since 1989.

Development services, on the second floor of the Municipal Services

Building, encourages retail, cultural arts, housing and office projects

that provide tax revenue and create jobs for Glendale.

The department acts as a liaison between the Redevelopment Agency and

the City Council, recommending projects that both bodies vote on.

"We're trying to keep a healthy, balanced community," said Philip

Lanzafame, the department's assistant director. "In order to pay for the

services we provide, we need to have a healthy relationship between

businesses and residents."

Development pays.

The city takes in $1 million annually in transient occupancy tax from

the Hilton Glendale, and collects about $4 million in sales tax each year

from the Glendale Galleria and Brand Boulevard auto dealers.

Department staffers help business owners understand everything from

building permits to zoning codes.

"We help them market themselves, and we market Glendale," Armstrong

said.

Development services is responsible for developing the San Fernando

Corridor, which includes 750 acres, and redeveloping about 260 acres in

the downtown area.

The biggest redevelopment project on the table is the Town Center

project, which will bring retail, commercial, residential and park space

to downtown Glendale.

"I'd like to see it as a gathering place for the whole community,"

Armstrong said. "And as an economic benefit for the general fund."

The agency has approved the project's preliminary design, and the

developer is pitching the project to retailers.

The project is 12 to 18 months from breaking ground, Lanzafame said.

Both Armstrong and Lanzafame are quick to call Glendale a business

friendly city because of no business license fees, no long-distance phone

taxes and competitive utility rates.

"It's cheaper to do business her than in other cities," he said.

THE GLENDALE DEVELOPMENT SERVICES DEPARTMENT

* DEPARTMENT HEAD: Jeanne Armstrong.

* PERSONNEL: 14 employees, including 10 project managers.

* BUDGET: $8,209.

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