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Lawmakers question hospital bill protocols

July 23, 2003

Ryan Carter

Glendale Adventist Medical Center and Glendale Memorial Hospital are

among several hospitals nationwide tapped by federal lawmakers in an

investigation into hospital billing practices.

Lawmakers from the House Energy and Commerce Committee and the

Oversight and Investigations Committee are looking into whether the

uninsured are shouldering larger payments for medical services than

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medical insurers that have already bargained rates with providers.

As part of their investigation, Reps. Billy Tauzin (R-La.) and

James Greenwood (R-Pa.) sent a letter last week to 20 hospital chains

nationwide, seeking information about how they bill their patients

and set their rates.

Of the 20 hospital chains, six are in California and two have

centers in Glendale. Glendale Adventist Medical Center is part of the

Roseville-based Adventist Health, and Glendale Memorial is part of

Catholic Healthcare West in San Francisco.

"We are not targeting a specific company, but we are targeting a

problem," said Ken Johnson, a spokesman for the House Energy and

Commerce Committee, adding that in some cases, it appears hospital

companies are overbilling the uninsured compared to health plans set

by other companies.

Officials have rapidly been trying to put together records to meet

the committee's July 31 deadline.

"I can't honestly see that it would have any effect," said Rita

Waterman, assistant vice president of corporate communications for

Adventist Health, referring to any local ramifications of the

inquiry. "At this point, we're assured this is nothing more than an

inquiry, that they're looking at the plight of the uninsured. We've

been told that a number of systems are being asked to supply quite a

bit of data."

Terry Lightfoot, spokesman for Catholic Healthcare West, said that

the information requested might not exist in the exact form the

lawmakers wanted because the tracking system is antiquated.

"We are currently reviewing the letter to determine how to provide

the information the committee has requested," Lightfoot said, adding

that ultimately, the company has supported some form of a universal

health-care plan to cover 40 million uninsured Americans.

Among the requested information in the letter are specific records

within each hospital's chain dating back to 1998. Requested

information includes net operating income, revenue collected per

patient per day under Medicare and Medicaid, revenue from uninsured

patients, cost-to-charge ratios and rate formulas.

The records wanted were for each hospital in the system, the

letter said.

Lawmakers said so-called "self-pay" patients -- patients who have

no coverage through a third-party health plan and are not enrolled or

eligible for any government-sponsored program -- could be at

particular risk because providers increase costs to the uninsured to

make up for revenue lost in discounted plans to the insured. "These

rates are often inflated far beyond their actual costs and reasonable

profit due, in part, by the providers' need to make up for the steep

discounts from charge master prices demanded by the third-party

health plans," the letter said.

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