Bedrossian calls new patients to schedule patient orientations.
Heart patients then come to the hospital to arrange an exercise and diet regimen with the fitness center's nurses, exercise physiologists and dietitian.
"I try to explain to them what they need to do," Bedrossian said.
"I explain all the procedures to them."
Bedrossian, who is a native of Lebanon, speaks Armenian, Arabic, French and Turkish. She puts her language skills to use when she works with patients who speak little or no English.
She translates orientation procedures to patients in their respective language.
Bedrossian helps Armenian and Arabic-speaking patients in particular, she said.
"She helps us overcome cultural differences," Michelle Galanti, manager of the Cardiac Fitness Center, said. "We have people of all ethnicities because of her warmth and sensitivity."
When it comes to patients taking care of themselves, Bedrossian motivates them to be self-sufficient and independent, she said.
"She takes the opportunity to use herself as an example," Galanti said.
Bedrossian has also brought her knowledge of health-conscious Mediterranean foods to the cardiac center's patients and staff.
"She's kind of been our teacher in terms of dietary restrictions," Galanti said.
Bedrossian wants to continue volunteering as long as she can be helpful to others, she said.
"I don't expect anything in return," she said.
"After [patients] come here, they feel like they belong to a family."
