Tenants attended City Council meetings out of frustration about what had been occurring at the apartment complex and criticized the property owner. They also asked for help from the city attorney.
In October 2007, after a five-month investigation, the city found that the property companies violated the just-cause-for-eviction ordinance. The city then filed a criminal complaint, which was resolved when attorneys for the companies and tenants reached their agreement.
StarPoint Executive Vice President Michael Farahnik offered Mills and the other tenants in the current civil case two times the cost of their rent, plus an additional $500. Mills and the tenants refused his offer.