Herbert Molano is to be commended for his abiding interest in activities that impact the welfare and well-being of Glendale residents (“Glendale needs fiscal transparency,” Thursday).
He has called for accountability by our city staff and management and City Council members. He has suggested in meetings, and in conversation with staff, that measures (“metrics”) be established in the form of a “balanced scorecard” for city operations. He wants this data made public so that all concerned will be able to see how our needs and wants are being addressed. A “balanced scorecard” would show where improvements have been made, and also where more effort is needed.
Behind the scenes, there are metrics. Additional metrics are being developed by city staff. It’s a slow process. The lead organization is the internal auditor’s office. The office’s well-educated and trained professional staff is under the able leadership of Bill Fox. The auditor’s office is overseen by an audit committee, a group of five citizen volunteers, appointed by the council and serving for three to six years each. The audit committee is tasked with meeting at least quarterly to oversee and advise the internal auditor and report its findings to the city manager and council, at least annually.