“I can’t tell you how many people go there to buy their eggs,” said Judee Kendall, executive director of the Glendale Chamber of Commerce, who echoed the sentiments of other shoppers worried that the store might lose some of its character with the change in ownership.
By selling parts for older homes that are typically hard to find elsewhere, the store has developed into an important resource for residents and has also become part of the city’s history and traditions, Kendall said, citing the inexplicable popularity of the store’s random supply of eggs.
Former Virgil’s owner Tony Maniscalchi and Neiman Reed executives declined to elaborate on the deal Wednesday, but shoppers feared that the Do-It Center store affiliation would change the hardware shop they had grown to love.
“It depends on what they do with it, but I can’t imagine Do-It Center purchasing something and not having their name on it and having their line of merchandising,” Kendall said.
Customers in the bustling Virgil’s parking lot, 520 N. Glendale Ave., explained they purposely avoided corporate hardware outlets, like Home Depot and Lowe’s Home Improvement Center, because the atmospheres at other stores is not as welcoming.
“They are more service-oriented,” Glendale resident Mary Zajac said of Virgil’s, where she has shopped, and bought eggs, for 35 years. “That’s what you lose when you have a big company.”
Larger stores often have limited staffs and more inexperienced employees who are often unfamiliar with inventory, or perhaps aren’t able to help customers solve their home improvement problems, she said.
“I don’t want to go to a big company, and if it goes to a big company, a big corporation, I’m not going to buy it,” she said.