Escott Norton, the man who Glendale Water & Power officials allege used 1.5 million gallons of water in two months, was the latest example of how bureaucracy, no matter how imposing, can be cracked.
His $5,474 water bill was rescinded this week after he made his case Tuesday to the City Council, arguing there was no way he could have used the equivalent, in one billing cycle, of what Glendale High School consumes for its entire campus per month.
Utility officials were steadfast in their support of his meter, contending multiple tests proved the reading was correct.
But no one seemed to be able to explain just where that water went. Hydrologists said there was no logical explanation, barring the home falling into a sinkhole or massive pools of mud flowing down from Norton’s hillside home.