I don't know how many of you got to read the open letter that was published about a couple of weeks ago in the Glendale News-Press from Glenn Steiger, Glendale Water & Power's general manager.
It was the softer, gentler way to let us all know that the utility would be ramming a rate hike down our throats. I guess it is true that when you are choking, water — especially more expensive water — helps.
I'm not naive. I know that Glendale Water & Power, like most everything else in our state, is operating on fiscal fumes. My gripe has been and continues to be the way the utility company bungles its business; telling customers they could save money by practicing water conservation and then pulling the rug out from under their feet by intimating those conservation efforts were so effective it lost money and thus, was forced to raise rates. Poor planning and foresight from the top down, as I see it.