"I was nervous. No one has ever approached me like that," Unda testified.
Worrell, who represented himself during the hearing, told Unda that he didn't recall calling him a homosexual because "you don't even look like one."
Library Administrative Analyst Jay Wollenhaupt testified that Worrell's tone of voice and demeanor was intimidating.
He told Matz that Worrell had been glaring at him and nine other city employees who were scheduled to testify outside the courtroom before the hearing.
The city obtained an emergency restraining order against Worrell last month after he allegedly punched a patron in November and harassed several others, police officials said.
Worrell also often pleaded with patrons for cigarettes and money, but when he was declined, he became angry and violent, officials said.
Worrell was also arrested Feb. 19 after he allegedly punched a Barnes & Noble assistant manager in the face.
Barnes & Noble employees asked Worrell last year to stay away from the store at the Americana at Brand after the alleged disturbances, Glendale Police Sgt. Tom Lorenz said.
Worrell claimed in court that he was the victim of harassment, so he acted out in defense by calling the employees names and threatening to hurt them.
"All I did was defend myself against the harassment and I confronted the harassers," he said.
But Matz advised Worrell that if he was harassed, he should have requested a restraining order.
"The issue is not what other people have done to you, the issue is you," she said.