Advertisement

Hundreds of AT&T customers in Burbank lose service after cable is cut

August 17, 2011|By Maria Hsin, maria.hsin@latimes.com

At least 352 AT&T customers in Burbank have been without phone service since Saturday after construction crew accidentally cut a cable while working on Front Street, said company spokeswoman Meredith Red.

AT&T plans to restore service by Friday, Red said, adding that while wireless service remained untouched, it was unclear what other services were affected.

"Anything being carried through a phone line could be affected," Red said in an e-mail. "There are currently 352 complaint tickets, but it’s impossible to know exactly how many people were affected."

AT&T crews had to dig 12 feet down to replace the affected cables, she said, adding that the company was working around the clock to restore services.

Advertisement

"Phone lines are being restored every hour as they make repairs," Red said.

Glendale News-Press Articles Glendale News-Press Articles
|
|
|