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Letter: Claims department for Glendale's Beeline is too far away

November 21, 2013

On Friday, Nov. 15, I had a Beeline bus driver call a supervisor because the bus doors had jammed onto my left foot, causing damage to my new diabetic orthotic shoes.

I called Beeline to follow up and spoke to a supervisor at Beeline who then gave me a number to call and file a claim. The contact name he gave me was a man who is in Iowa. I have to call Iowa to resolve and investigate an incident that occurred in Glendale, Calif.?

Manuel Esquivel
Glendale

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