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Charter Communications

NEWS
July 11, 2002
CABLE RENEWAL WHAT HAPPENED The council voted to begin franchise renewal proceedings with Charter Communications, the city's only cable TV provider. The council also appropriated $25,000 to retain a telecommunications lawyer to assist with negotiations. WHAT IT MEANS In order to reduce additional consulting costs, the city will negotiate jointly with Burbank, which has a similar franchise agreement with Charter Communications. Glendale's existing agreement with Charter expires in January 2005.
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NEWS
December 26, 2008
Parade screening times announced Charter Communications has released its broadcast schedule of the Montrose Christmas Parade on Charter cable channel 25. Through Friday, Jan. 9 the parade will be shown at the following times per Charter Communications: Monday through Thursday at 3 p.m.; Friday at 2:30 p.m. and Saturday at 1 p.m. DVD copies of the telecast are available through the Montrose Christmas Parade Association at a suggested...
NEWS
February 20, 2001
Alex Coolman CITY HALL -- Glendale would apply for a federal loan for the Edison-Pacific school and park project under a proposal to be considered at tonight's City Council meeting. The project, which is scheduled to begin construction this year, is expected to cost about$40 million. The city, under the proposed arrangement, would borrow money from federal block grants to help fund the project. Also on the agenda is a hearing regarding the rates associated with Charter Communications' wire maintenance plan.
NEWS
March 5, 2003
Darleene Barrientos Two Glendale brothers were arrested and $250,000 seized after police raided a home-based illegal cable-descrambler ring that operated over the Internet, officials said. About 3,300 descrambler boxes were seized Monday in the raid, said Glendale Police Officer John Genna of the financial crimes detail. Brothers Arthur Karanfilian, 18, and Vardkis Karanfilian, 26, were arrested for their involvement in the operation, Genna said. Both were released after posting $20,000 bail each.
NEWS
By Anthony Kim | July 12, 2007
GLENDALE — A software glitch blacked out cable television service in nearly 35,000 households just before 5 p.m. on Tuesday. The blackout lasted for six hours. Charter Communications customers said service was still choppy Wednesday morning. Parts of Glendale, Burbank, La Crescenta and La CaƱada were affected by the largest television service failure in recent memory, said Craig Watson, vice president for communications of western division operations for Charter Communications.
NEWS
February 18, 2000
Cable firm said to lack communication Charter Communications has been extolling the virtues of clearer pictures and limitless channels all in the name of digital TV. Of course, in order to receive digital TV one must switch over to a new converter box at an additional cost. In order to entice customers to convert to digital TV, sooner rather than later, Charter has embarked upon an unusual form of human torture. Specifically, the format for the preview channel was restructured so that now one is subjected to a lengthy, tedious and difficult to read screen that displays all the channels ad nauseum.
NEWS
October 11, 2002
Karen S. Kim Stock prices for Charter Communications hit a 52-week low Thursday, closing at 79 cents per share, but company and city officials say residents don't have much to worry about. Charter, the city's main cable provider, serves 51,000 subscribers in Glendale. The cable company's stock prices have plunged in recent months, dropping from a high of $17.05 in December to 94 cents Wednesday. Thursday's price dropped another 17.7%, to 79 cents.
NEWS
November 15, 2003
Josh Kleinbaum Just a few hours after watching his colleagues discuss the city's franchise renewal with Charter Communications, Councilman Bob Yousefian's television screen turned into snow. "I'm pretty sure it was because of the rain, but my cable went out the day it was pouring cats and dogs," said Yousefian, who was home sick from the City Council meeting Wednesday but watched the meeting on television. So as the city begins to discuss a new cable agreement with Charter Communications, Yousefian wants one thing -- better service.
NEWS
December 3, 2002
Gretchen Hoffman A year after Charter Communications opened the doors to a regional call center -- resulting in a flood of complaints about customer service -- officials say the cable company is consistently meeting industry standards for call-response times. The call center has more than doubled the number of customer-service representatives, to 600 employees, and is answering 90% of all calls in 30 seconds or less, Charter spokeswoman Sandra Magana said.
NEWS
May 31, 2000
This letter was sent out by Charter Communications announcing the price increase for their cable service. Charter Communications will implement a price change on June 1. Charter Vice President of Operations, Tom Belcher, said that the change is a result of investments in technology, improvements in service, and an over-all increase in operating costs. "Charter Communications continues to invest in the future by supporting our schools, by upgrading our technology to allow us to deliver cutting-edge services, and by offering service guarantees," said Tom Belcher.
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